Give us a call, we'll help you sort it out!
Although we'd love to add another BraceAbility product to your order, we do not store customers' credit card information, therefore we will not be able to charge you for the additional item. This is because we value your safety, and we want to be sure your data stays as secure as possible!
Your best option would be to contact our Customer Care Team to cancel/refund your first order and place a new one. It is important that you act fast on this order change as we make it a priority to ship orders as soon as we receive them. This means that if you call after we have already shipped your first order, we may not be able to cancel it, but we will do our best!
Unsure of how to cancel your order? Find instructions here.
For more information on orders, check out the links below:
- When Will My Order Arrive?
- How Do I Cancel My Order?
- Where Do I Find My Order Number?
- How Do I Delete An Item From My Cart
- Tracking Show My Package Was Delivered, But I Can't Find It.