Cancel or Edit Your Order Before it Ships!
When you place an order with us, you will get an order confirmation email. Within this order confirmation email, you can view your order, where you will have the option to cancel or edit. Simply select the option that corresponds to your situation and we’ll guide you through that process!
How to Cancel Your Order Step by Step:
Open your order confirmation email
Click on the “View Order” button
From here, select ‘Cancel’ and follow the prompts to successfully cancel your order!
Please note that this action must be performed before we have marked your order as shipped. If your order has already been shipped, you will receive the following message, and we will not be able to cancel or edit your order.
If you run into any issues, you may also call us at 866-712-7808. Please leave a message with the same information and a call-back number if we are busy with another customer at the time; we will be sure to get back to you as soon as possible!
Want to edit your order rather cancel it completely? Check out this article: How Do I Add an Item After I Already Placed My Order?
For more information on orders, check out the links below: