Enter The Wrong Shipping Address? No Worries! Here’s What To Do Next:
If you placed your order and realized you accidentally entered the wrong shipping address, no need to panic. Let’s walk through the next steps to take to ensure your package gets delivered to the right address.
You will receive an order confirmation email when you place an order with us. Within this email, you can view your order, where you will have the option to edit or cancel your order. From here, you can edit your order, which will cancel and refund the incorrect order allowing you to place a new order to add additional products, change sizes, and update shipping. Simply select ‘Edit,’ and we'll guide you through the process of changing your order.
How to Edit Your Order Step by Step:
- Open your order confirmation email.
- Click on the “View Order” button.
- Select 'Edit' under the “Order actions” heading.
- Your current order will be canceled and refunded.
- Place a new order with the correct information.
If your order has already shipped. You’ll need to go through the return and exchange process. See more information about making an exchange here: Can I Exchange My Product For a Different Size?
For more information on orders, check out the links below: